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Client Profile:

Client Profile:
The
largest gaming company in the world, operating casinos, hotels, and six
golf courses under several brands, with yearly revenues of over $7
billion.
Solution:
Harrah’s
Total Rewards® has led the industry in transforming the practice of
handing out “comps” into a core business strategy providing measurable
ROI. By tracking the duration, location and amount of gambling,
Harrah's can target individual players and make special offers,
tailored to their casino behavior and preferences.
Communicating via the player’s preferred casino is critical in establishing a personal relationship. This web-based tool allows individual casino marketing teams to participate in a growing number of scheduled and on-demand programs. Each can be accessed and customized online, including the creation of time sensitive coupons that offer free/discounted shows, food and rooms to encourage repeat visits. Casino selections are captured and automatically combined with client data to generate individualized communications which appear to be sent directly from their favorite venue.
Client Profile:
Client Profile:

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